tag:blogger.com,1999:blog-7245974316507280492011-07-08T11:04:16.328-04:00Tech talk, straight from our technicians- based upon YOUR repair stories.Pitstop Appliance Repairhttp://www.blogger.com/profile/04746985678756515257noreply@blogger.comBlogger31100tag:blogger.com,1999:blog-724597431650728049.post-89201174186977401592011-02-13T16:05:00.000-05:002011-02-13T16:08:51.453-05:00We have created a version of our website for those people using mobile devices. It is very simple and basic and should display properly.<br /><br />You won't need to do anything, our website is set up to detect what type of device you are using and send you to the mobile or standard site based upon if you are on a phone or desktop computer automatically.<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/724597431650728049-8920117418697740159?l=pitstopappliancerepair.blogspot.com' alt='' /></div>Pitstop Appliance Repairhttp://www.blogger.com/profile/04746985678756515257noreply@blogger.com0tag:blogger.com,1999:blog-724597431650728049.post-90607745596260300112010-06-10T22:06:00.000-04:002010-06-10T22:08:27.182-04:00We get asked all the time, are you an authorized Whirlpool repair company? Authorized Sub Zero? Authorized Maytag? After explaining what that really means yet again to another customer last Friday, we decided to share it here on the website for all to see.<br /><br />Most homeowners equate being an authorized servicer for a company with having knowledge or experience in repairing that product. In reality, all it means to be authorized by a company is that you are contracted to do warranty repair work for them. Most appliances only have a 1 year full warranty, so the vast percentage of all repairs (and experience) are done out of warranty anyway.<br /><br />In fact, in some cases calling an authorized servicer could end up causing you problems. Why? Well the reality is that most warranty contract work pay low rates and the turn around time of getting paid for each 'claim' can be several weeks. What that means is some of the more qualified experienced companies will choose not to do warranty work. That unfortunately ends up leaving some lower end companies who may not have a good reputation or quality employees but they survive off of doing warranty work.<br /><br />I remember something my mother told me years ago, when I first started dating and taking girls out to dinner. She said if there is a successful restaurant that is a BYO, then you know the food &amp; service must be good. I didn't understand until she explained that they had to try harder to keep happy customers and a good reputation since they could not make their business survive off of alcohol sales.<br /><br />The concept holds true in this business as well as others. I can happily say that Pitstop Appliance Repair is not an 'Authorized Servicer' of any brand. We do not do warranty work. We simply do old fashioned quality work and take care of our customers.<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/724597431650728049-9060774559626030011?l=pitstopappliancerepair.blogspot.com' alt='' /></div>Pitstop Appliance Repairhttp://www.blogger.com/profile/04746985678756515257noreply@blogger.com1tag:blogger.com,1999:blog-724597431650728049.post-73724670866823083312010-06-10T22:05:00.001-04:002010-06-10T22:05:50.036-04:00After many years of doing of repairs for customers, we've seen quite a lot of things. Some of these are funny, a lot are things you can do to avoid problems with your machines. We decided to create this blog as a way to share our experiences with you, the customers. As we build this section of the website we will add a photo gallery of some of the things we see as it can be quite interesting.<br />We hope you will enjoy.<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/724597431650728049-7372467086682308331?l=pitstopappliancerepair.blogspot.com' alt='' /></div>Pitstop Appliance Repairhttp://www.blogger.com/profile/04746985678756515257noreply@blogger.com0